SOS : My publication (Google) from Placeloop failed

A post published on Google through Placeloop may occasionally fail. This article helps you identify the cause of the failure so you can correct it and publish again.

If you're experiencing a publication failure on Facebook or Instagram, we invite you to consult this article.

How to identify your failed posts?

There are two ways:

• Check your emails: Placeloop automatically notifies you by email each time a scheduled post is published, as well as when a post fails. If you don’t receive these emails, make sure to check your spam or junk folders.
• From the Placeloop platform: log in to your Placeloop dashboard, then go to the Publications section and click on Errors.
  
  

Understanding the causes of Google post failures

A Google Post may fail to publish on your business listing (formerly "Google My Business") for various reasons, either from Google's side or through a third-party tool like Placeloop. Below are the most frequent causes:

• Check that your business listing is verified

- It is not possible to publish a Google Post on a listing that has not been verified.

Check the status of your listing here, and if needed proceed to verify your listing with Google.

• The image selected does not comply with Google’s rules:

- Inappropriate content,

- Image overly edited: use of artificial intelligence*, blurred, excessive filters making the image unreadable,

- Image already used in a previous Google Post,

- Image is too small (Google only accepts images of at least 250 pixels)

• The description contains elements that are rejected by Google:

- Phone number or email address

- Excessive use of emojis

- Too many spelling mistakes (you can use our AI* to correct your texts!)

• Your business listing has been sanctioned or partially suspended by Google

- Suspicious activity or inappropriate content was detected by Google, leading to a temporary suspension of your posts. Check your Google dashboard for any alerts or error messages.

If none of the above causes apply, try this test:

- Try posting something very simple: from your Google Business Profile, click on "View profile" to access your business listing management page.

- Click on “Add update” to create a new post.

- If it still doesn’t work, take note of the error message displayed.

Note: This article is updated regularly. If you encounter a new error, don't hesitate to let us know!